"Good Morning Ann, I hope that I am not boring you or interrupting your busy lives too much. If I am, just ignore my emails because I feel compelled to write. And there are reasons for that. I don't meet too many people who really impress me. Most of the time I'm disappointed in them.. But you are one person, who has gotten a lot of brownine points from me put behind her name because of how I see you when it comes to dogs. I always say that if one wants to know the character of a person just look at how they treat God's littlest of creatures. And because you are so caring and conscientious with your dogs that says a lot of good things about you. One can see that same kind of diligence in the imparting of life skills that make for well adjusted lives of those who are in your care. Take Grover for an example. Despite being a wee bit of a runt, he has the confidence of a BIG DOG. He has more curiosity about things that are new than all (3) of my other dogs had, when put together. He's not a fearful dog. But he's no fool or impulsively rash either. He's cautious first, observes, then thinks about it and makes a decision to move in for more or not move in. That may becuase of such things as the NEURAL STIMULATION TECHNIQUES that you've done. Ah, thanks too for acclimating him to a CRATE, as a quiet and positive sanctuary. I can't tell you how much that has helped both him and us. We had a legal negotiations conference that was to last quite long and so we had to take him with us and not leave him in the hot car to bake. We took him right into the meeting where his crate sat in the back of the room. He made not one peep the whole time. This is how we take him to town now. And he seems to be perfectly happy or okay with it. We just let him out here and there to poop and pee and water him and snuggle. I can't tell you how much that helps clients like me and how much it helps Grover as well. It was like one of the first moments of being impressed by you..And it had to do with the CARE TRAVEL BAG that you gave to each of your customers to help them with your pups. How thoughtful I said when I saw the soft little blankey with your daughter's scent of it, plus the familiar food and all the other things in it. It said without saying it how much you wanted your pups to have happy and successful lives and adjust well to their new homes. And anyone who cares that much is someone special to me as well. He now does not go out for bathroom duties in the middle of the night anymore. Nor has he ever pooped or peed in his bedroom closet that is next to our bed. He just sits and waits for us to get up or he whines if he has to go. HIs 8 poops a day have gone down to 4 or 5. And because we're giving him slightly less dog food but more tiny treats his swollen belly and passing stinky gas has gone away. We do LURE TRAINING to get him to put his focus on us. And he now sits on command at the door, waits for us to open the door and pass through and then say "come" before he too passes through. He also now sits on the other side of the door, while we make sure that the door is closed. That was important because if he rushed through the heavy door could hit him and break some bones. He also is starting to ring the bells on his door to his outside potty area to let us know when he has to do outside. I remain in great admiration of how much love and study you have put into your pups. I am forever grateful." Cristi C.